Every price, on one page

No. Prices exclude applicable taxes, duties and payment-gateway fees unless stated otherwise. The exact total, including any VAT or sales tax for your billing address, is shown on the order and the invoice before you pay.

Cloud VM plans and traffic packages have no setup fee. Transit ports carry a one-time setup fee, listed in the table above next to the monthly rate; cross-connect charges depend on the facility.

New service purchases can be refunded within 24 hours of payment, provided the conditions in Section 7 of the Service Agreement are met — it is not a no-questions-asked refund. Payment-gateway fees and setup fees are excluded; renewals, upgrades and already-used balance top-ups are not covered; eSIM plans, transit circuits and other provisioned products are non-refundable once delivered, and traffic packages once any allowance has been used. Refunds go back to the original payment method within 3–10 business days.

You can cancel at any time. If usage in the current billing cycle is under 50%, open a ticket at least 15 days in advance and the refund is calculated on actual usage; at 50% or more the current cycle is charged in full. Pay-as-you-go products have no fixed term.